Privacy Policy | Data Security Information

1. Introduction

Welcome to Wopuke.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Data We Collect

We may collect several types of information from and about users of our website, including:

2.1. Personal Information

Identification Data: Name, email address, phone number, and other contact details.
Account Information: Username, password, and account preferences.
Educational Information: Course progress, completion certificates, and assessment results.
Payment Information: Credit card details, billing address, and transaction history (note that payment processing is handled by secure third-party payment processors).

2.2. Non-Personal Information

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Usage Data: Information about how you use our website, products, and services, including browsing patterns, page views, and course interactions.
Cookie Data: Information collected through cookies and similar tracking technologies.

3. How We Collect Your Data

We collect data through various methods, including:

Direct Interactions: Information you provide when creating an account, purchasing courses, completing forms, or communicating with us.
Automated Technologies: As you navigate through our site, we may automatically collect technical data using cookies, server logs, and similar technologies.
Third Parties: We may receive information about you if you use any other websites we operate or other services we provide.

4. How We Use Your Data

We use your personal data for the following purposes:

To create and manage your account
To provide and maintain our services
To process and complete transactions
To deliver course content and track your progress
To personalize your experience and deliver content relevant to your interests
To communicate with you about updates, security alerts, and support
To respond to your inquiries and provide customer support
To improve our website, products, and services
To administer promotional activities, surveys, or other site features
To protect our rights, property, or safety, and that of our users or others

We process your data only where we have a legal basis to do so, such as:

When you have given consent
When processing is necessary for the performance of a contract with you
When processing is necessary for compliance with a legal obligation
When processing is necessary for our legitimate interests and not overridden by your rights

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

In some circumstances, we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

6. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights:

Right to Access: You can request copies of your personal data.
Right to Rectification: You can request that we correct inaccurate or complete incomplete data.
Right to Erasure: You can request that we delete your personal data in certain circumstances.
Right to Restrict Processing: You can request that we restrict the processing of your data in certain circumstances.
Right to Data Portability: You can request that we transfer the data we have collected to another organization or directly to you.
Right to Object: You can object to our processing of your personal data in certain circumstances.
Rights Related to Automated Decision Making: You have rights related to automated decision-making and profiling.

To exercise any of these rights, please contact us through our website. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amount of data that may include an anonymous unique identifier.

Types of cookies we use:

Essential Cookies: Necessary for the website to function properly.
Functionality Cookies: Enable personalized features and remember your preferences.
Analytics Cookies: Help us understand how visitors interact with our website.
Marketing Cookies: Track your browsing habits to deliver targeted advertising.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. These measures include:

Encryption of sensitive data
Regular security assessments
Access controls and authentication procedures
Regular backups and data recovery procedures
Staff training on data protection and security

Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

9. Third-Party Disclosure

We may share your personal information with:

Service Providers: Third parties that help us operate our website, conduct our business, or provide services to you.
Business Partners: Trusted third parties with whom we collaborate to offer certain products, services, or promotions.
Legal Requirements: When required by law, legal process, litigation, and/or requests from public and governmental authorities.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

10. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Whenever we transfer your personal data out of your country, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, including:

Using specific contracts approved by the European Commission that give personal data the same protection it has in Europe (Standard Contractual Clauses)
Transferring data to countries that have been deemed to provide an adequate level of protection by the European Commission
Implementing binding corporate rules for transfers within our group of companies

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.